Ongoing strategic support for founders who are done white-knuckling operations.
This retainer is built to help you keep key workflows healthy, reduce operational friction, and make better calls on what gets attention now, later, or not at all.
This is not project support. It is ongoing operational stewardship.
For founders who have outgrown reactive operations and need a trusted strategic partner to keep the business running cleaner over time.
What it does
This retainer helps you maintain operational clarity as the company grows. It creates a cadence for review, refinement, and decision support so key systems do not drift, break silently, or become dependent on founder memory.
You get strategic oversight, structured thinking, and practical recommendations that help the business perform better over time without adding unnecessary complexity.
What it prevents
It helps prevent the slow operational decay that happens when workflows are left alone too long, priorities get muddy, and every new idea competes for attention.
Instead of chasing every urgent request, you get a steady partner helping you decide what stays, what changes, and what should wait.
Steady support for the systems that matter most.
This retainer is centered on recurring review, tuning, governance, and priority alignment.
Systems health review
A recurring review of how your operational systems and supported workflows are performing.
- Monthly or bi-weekly review cadence.
- Identify friction, breakdowns, and blind spots.
- Clarify what needs immediate attention versus monitoring.
Ongoing tuning
Small refinements that keep current systems useful as the company evolves.
- Adjust existing workflows and processes.
- Improve handoffs, decision paths, and operational clarity.
- Make practical extensions without turning the business into a rebuild.
Simple governance
A clean yes, no, or not yet framework for new ideas and operational changes.
- Filter new initiatives through current priorities.
- Reduce operational noise and founder overwhelm.
- Make cleaner decisions with less second-guessing.
Quarterly priority updates
A reset point to keep your operational focus aligned with where the business is now.
- Refresh priorities every quarter.
- Realign systems work with current goals.
- Stay strategic instead of reactive.
A simple cadence for keeping operations clear.
The retainer should reduce load, not add another complicated layer to manage.
01
Review the current state
Look at what is working, what is dragging, and where operational friction is creeping in.
02
Tune what already exists
Make targeted improvements to systems, workflows, and decision paths instead of defaulting to a rebuild.
03
Guide new decisions
Use a practical yes, no, or not yet lens to evaluate what should move forward and what should wait.
04
Reset priorities quarterly
Update direction as the business changes so your systems stay aligned with what matters now.
Best for founders who need cleaner operations, not more noise.
Too much in your head. You are carrying too much operational context in your own head and need a better rhythm for keeping the business aligned.
Systems need tuning. You have systems in place, but they need review, refinement, and better decision support to stay useful.
Tired of reacting. You are tired of reacting to every new idea without a clear framework for what should happen now, later, or not at all.
No full-time exec yet. You want strategic operational support without the cost or commitment of a full-time executive hire.
What people say when the right support is finally in place.
"You need someone who is willing to look at what you're doing and tell you what's not working. You need to be surrounded by people who will love you enough to tell you the truth and also help you fix what's broken."
— Susan Anderson
"As a mom and an entrepreneur, I was overwhelmed... It was time to bring in a good team, I needed help. And I needed the right people in place."
— Edwina Adams
Book your consultation
Per month. 3-month minimum.
- ✓ Monthly or bi-weekly systems health review
- ✓ Ongoing tuning of existing workflows
- ✓ Simple yes / no / not yet governance framework
- ✓ Quarterly priority resets
- ✓ Strategic oversight without full-time exec cost
- ✓ Direct access to Jen between sessions
Application step coming soon. Reach out and we will start the conversation.
Ready for an operational partner who helps the business stay clear as it grows?
This retainer is designed to help you keep core systems healthy, make cleaner decisions, and reduce the founder load that comes from carrying too much operational weight alone.
FAQs
What is the Fractional COO Retainer?
Ongoing operational stewardship. A monthly retainer where I act as your fractional COO — reviewing systems, tuning workflows, guiding decisions, and resetting priorities each quarter.
What does it cost?
$3,500–$7,500 per month, scoped to your business size and complexity. Three-month minimum to give the cadence time to actually move the needle.
How is this different from the Assessment or Sprint?
The Assessment is strategy-first and one-time. The Sprint is a 90-day build. The retainer is ongoing operational stewardship — it keeps the business clean over time after the initial work is done.
What is the cadence?
Monthly or bi-weekly working sessions plus async access between. Quarterly priority resets keep the work aligned with where the business actually is.
Who is this for?
Founders carrying too much operational context in their own head who want strategic oversight without the cost or commitment of a full-time executive hire.
How do I start?
Book a consultation through the button above. We will talk through fit, scope, and cadence before anything else.